Effective Date: 29 April 2025
At Food Mood, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform, including our mobile apps and website.
We collect information to provide better services to all our users. This may include:
Name, phone number, email address
Delivery address and location data
Payment information (processed securely through third-party providers)
App usage behavior, preferences, and interaction with the platform
Device information (e.g., device type, OS version, IP address)
If you enable location services, we may collect real-time location data to enhance delivery and order accuracy.
We use your information to:
Process and deliver your orders
Improve and personalize your user experience
Facilitate payments and send order confirmations
Provide customer support and resolve issues
Send you relevant promotions, updates, and offers (you can opt out anytime)
Comply with legal obligations and prevent fraud
We may share your information with:
Restaurants & Vendors: To fulfill your orders
Delivery Partners: To deliver your food
Payment Gateways: For secure payment processing
Service Providers: Who help us run our platform (e.g., analytics, hosting, customer support)
Legal Authorities: If required by law or to protect our users and platform
We do not sell your personal data to third parties.
We use industry-standard encryption and security measures to protect your data. However, no online transmission is 100% secure — please use the platform responsibly and protect your own account credentials.
You can access, update, or delete your personal information at any time through your account settings.
You may opt out of promotional communications by clicking the unsubscribe link or adjusting your preferences in the app.
You can disable location tracking in your device settings if you prefer not to share location data.
Food Mood does not knowingly collect data from children under the age of 13. If we become aware of such data, we will delete it immediately.
We may update this Privacy Policy from time to time. Any changes will be posted here, and if significant, we will notify you through the app or via email.
If you have any questions or concerns about this Privacy Policy, feel free to reach out:
📧 Email: support@foodmood.com
🌐 Website: www.foodmood.com
